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CUSTOMER SERVICE
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Our Returns Policy/Exchange Policy
Unwashed, unworn, or defective merchandise may be returned within 21 days from the date of shipment for a full refund less shipping charges. We will issue a credit to the original credit card for the cost of the item and the sales tax, if applicable. Please allow two billing cycles for the credit to appear on the credit card's printed statement. Items return without original tags or in original new condition will not be accepted.
Please include your order number, name, address and phone number for quick and efficient processing.
All international sales are final. We are unable to accept returns for international shipments including Canada, Hawaii and Alaska.
Please send all returns and/or exchanges to: MOXIEMARK, ATTN: RETURN/EXCHANGE, 1223 WILSHIRE BLVD #812, SANTA MONICA, CA 90403
Shipping Information
Most items ship via priority mail within 7 - 10 business days.
DOMESTIC SHIPPING RATES: $13.95 for the first item + $4.95 per additional item.
CANADA & MEXICO SHIPPING RATES: $32.95 for the first item + $4.95 per additional item.
INTERNATIONAL SHIPPING RATES: $53.95 for the first item + $4.95 per additional item.
All prices on our site are listed in US dollars, and charged in US dollars.
International shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. We do not refund customs, duties or taxes associated with international orders.
Contact Information
ADDRESS:
1223 WILSHIRE BLVD #812
SANTA MONICA, CA 90403
PHONE: 310-907-8664
General Information: Info@MoxieMark.com
Submission Department: Submissions@MoxieMark.com
Shipping Department: Shipping@MoxieMark.com
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